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JackpotCity Casino Review


JackpotCity Casino Review

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$1600 + 60 FS Exclusive

Games: 630+ Games

Software: Microgaming

Payment: Visa, MasterCard, iDebit, Interac, Paysafecard

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18+ | Play Responsibly | T&C Apply

Software Providers

JackpotCity Casino is a reputable licensed online casino with a strong Canadian fan base. This is in part thanks to the fact that they offer exclusive Welcome Bonuses and promotions in Canadian dollars plus play host to over 400 of the best casino games from leading providers such as Microgaming studios and Evolution Gaming.

With around the clock support and a fine selection of Canada-friendly banking options, this brand stands out as a leader in casino entertainment for the Great White North. They are ardent supporters of safer gambling and proudly offer their players access to responsible gambling tools plus the assurance of fair play.

$1600 + 60 FS Exclusive

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18+ | Play Responsibly | T&C Apply


Reasons to Play Reasons to Avoid
➕ Daily and 4-hourly promotions High wagering requirement
➕ 24/7 live chat support➖ Limited live casino games
➕ Large slots and RNG table games selection 
➕ Licensed by Kahnawake Gaming Commission 

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Casino Games at JackpotCityJackpotCity Live CasinoJackpotCity Gameplay

Casino Information 

Customer Care 

Casino Games 

Deposit Options 

Withdrawal Options 

Casino Licensing and Security

JackpotCity has been servicing the online gambling community since as early as 1998 and has earned a reputation for safety and security. The casino is a registered Maltese business operating under license number C74699 as Baytree Ltd. Its services are further regulated by the Kahnawake Gaming Commission (License No. 00812) in the Canadian tribal territories, ensuring that the operator offers first-class software and service to Canucks.

In line with the licensing agreement, the casino ensures that all gaming software is monitored and reviewed by third parties to ensure that all game outcomes are fair. For this, they call upon the first-rate services of world-renowned auditing company, eCogra, who provides them with monthly reports and certification detailing payout values and Return to Player (RTP) ratios.

With JackpotCity, customer safety is of utmost importance. For this reason, the operator has secured its site with Secure Socket Layer (SSL) encryption to protect your personal details, financial information and overall privacy.

Responsible Gambling

Like OCC, JackpotCity shares a passion for Responsible Gaming. Gambling ought to be viewed as entertainment and not a way to make money. In response to their resolve to protect vulnerable players, the casino has implemented various tools and protocols for you to use to help manage your casino account more responsibly.

These convenient safe gambling tools include:

Social responsibility is a big movement in the international online gambling market. JackpotCity has joined the initiative to keep players safe and ensure that gambling remains fun for all.

Casino Games

When it comes to gambling entertainment, Jackpot City has elected to keep the number of game providers to a minimum. Most of the titles are offered by Microgaming, which has a massive portfolio of titles for you to enjoy. The Live Casino games are on offer however are provided by Evolution Gaming, an award winning leader in this special game niche.

There is a wide variety of games available to enjoy on the site, including:

JackpotCity remains in-keeping with modern trends and offers a host of exciting games for play on your smartphone or tablet. The benefit of developing their website in HTML5 is that it is responsive and works perfectly on all devices. As a player, you can now enjoy all your favourite casino games via the browser on your device, with no need to install any third-party applications.

Deposit and Withdrawal

Online gambling is a money game and as such requires you to be able to make fast and convenient deposits to the casino and withdrawals from the operator site. Here JackpotCity has its Canadian customers well covered, offering a list of optimal banking methods for their convenience.

These local banking methods include:

Credit and Debit Cards

Visa and Mastercard credit and debit cards are the Canuck favourite when it comes to both depositing and withdrawing funds. While deposits may be instant, withdrawals may take between 2 to 5 days to reach your account. The cost of service depends on the banking brand that you use.


Canuck’s can fill out electronic checks online to make deposits with. While eCheck and Electronic Check by Instadebit are safe and secure, the deposits may take a few days to reflect.


E-Wallets are the fastest way of making deposits and withdrawals from an online casino, with waiting times of only a few minutes.

E-wallets are perfectly designed for internet payments and provide an extra layer of protection for your money and offer free transaction costs to boot. This third-party wallet can be conveniently topped up from your credit card or bank account for optimum workability. Prominent Canada-friendly e-wallets supported by Jackpot City include:

It is worth noting that Skrill and Neteller are no longer accepted by Canadian players.

Pre-Paid Vouchers

Cash players can opt to buy Paysafecard or Neosurf pre-paid vouchers and then redeem the credits at the cashier’s page. These are ideal if you will be depositing small amounts of no more than $250.

There are no additional costs involved with depositing in this fashion. Players using vouchers for deposits should opt for an e-wallet or bank transfer withdrawal when claiming their payouts.

Instant Banking Services

Instant Banking services are a great way to move money from your banking account instantly. The costs involved are usually very low, if at all.

The service portals of prominent brands act as an additional security layer that allows you to access your bank account and release instant payments so you can play within minutes. There are a few instant options like this available exclusively to Canadian players. These include:

Designed exclusively for deposits and payments, users may have to opt for another convenient solution to withdraw their wins.

JackpotCity Casino’s withdrawal policy provides for decent turnaround times. The request remains pending for 24 hours before it is released. Most players can withdraw a decent amount of cash, which is usually around $10 000 per day.

Welcome Bonuses

New players at JackpotCity can claim an exclusive Canadian Welcome Bonus when making their first deposits. To opt-in for the offer click the "Claim" button in the lobby and you're on your way.

The offer rewards players with bonuses on each of their first four deposits. In total these four bonuses are worth up to $1600 which you can use to test the casino's wide array of games and features.

Here is a breakdown of the bonuses available on each deposit:

The bonus is available to all new players over 18 years of age for a minimum deposit of $10. You can withdraw any wins after wagering the bonus money 75 times. Be sure to read the full terms and conditions here https://www.jackpotcitycasino.com/bonus-terms/.

This bonus can be used to play a wide selection of entertaining games. The weighting towards the playthrough requirements does differ a bit though:

The welcome bonus is a fine way to boost your initial deposit and get your loyalty points off to a good start. Your first deposit will award you a whopping 2500 loyalty points.

Promotions and Loyalty Program

Various promotions may come your way throughout the month, so it is always best to check the promotions calendar for details. For those who want frequent bonuses, you can spin the bonus wheel every 4 hours for the chance of winning something new. As long as you have used the Welcome Bonus first, the Bonus Wheel can award you with:

The excitement never grows old with JackpotCity as regular bonuses and promotions ensure that your bankroll remains robust.

Loyalty Rewards Program

As soon as you register an account with the casino, you will be entered into the Loyalty Rewards program where 6 levels of progression lie ahead of you. You can earn points by making deposits and playing games. The more points you earn, the higher you will progress through the available tiers.

The perks of the loyalty program include:

Be sure to redeem your points for bonus cash to spend on your favourite slots and table games. The redemption rate is $5 for every 5000 points.

Is JackpotCity Casino Right For you?

If you live in Canada and enjoy playing an assortment of casino games, then this site is for you. While the game provider options are limited, it does not affect the extensive range of titles available to play.

The site is easy to navigate and makes finding what you want super simple through a comprehensive menu system. So, whether you are searching for information on additional services or want to scroll through different game menus, you can do so with ease.

Having been around since 1998, JackpotCity Casino has developed an iconic reputation among Canadian players, especially for those who want to enjoy a strong selection of Live Casino games and not have to worry about withdrawing their wins easily.

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FAQ about Online Casinos in Canada

Is JackpotCity Legitimate?

Yes, JackpotCity Casino has been trading legitimately for over 2 decades now and is well licensed in the industry.

How long does it take to withdraw money from JackpotCity Casino?

The withdrawal request remains pending for 24 hours and is then released. Depending on your withdrawal method, you will have your money within 5 days. 

Can Online Casino Outcomes be Rigged?

Laws and regulations have been put in place to ensure that online casinos are run ethically and fairly. 

Can you play for real money at JackpotCity Casino?

Yes, you can play free and real-money casino games at the casino site. 

What are the best Canadian online casinos?

There is a long list of top Canada-friendly online casinos. See our top listings for the best offers and entertainment for Canucks. 
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