Spin Palace

Hey there! It’s Andrew here again, this time reviewing Spin Casino Canada. Many readers messaged me some weeks ago to test it, and I finally did it together with my team. So, here’s my Spin Casino review for Canada, to let you know all the pros and cons of this online casino.

To give you an overview, Spin Casino is one of several casinos operated by Baytree Ltd in Malta. It’s host to over 600+ games, live casino games and sports betting, to diversify the way you play with your money. On top of being packed with juicy bonuses, a modern and easy-to-navigate website, as well as lots of payment methods.

But that’s enough for an intro, let’s see what Spin Casino has to offer you in 2021.

How to sign up to Spin Casino Canada in easy steps

Are you ready to join Spin Casino? Then follow these steps to become a member right now:

1. Go to the official Spin Casino website
2. Click the Sign Up” red button in the middle of the homepage
3. Create a unique username and password
4. Insert a valid email
5. Fill out your phone number
6. Fill out your personal information (names, date of birth, gender, language, and currency)
7. Fill out your billing address
8. Accept the terms and conditions and click the “Register” button
9. Go to your email inbox to find the email by Spin Casino to verify your account.

Now you can go and make your first deposit to activate your welcome bonus to start playing at Spin Casino!

Note: Always use real information. Otherwise, when you try to withdraw your money and Spin Casino finds that you’ve used false information, they will have the right to lock your account.

To determine the quality of Spin Casino, I’ve analyzed all the important aspects of it. Come with me to show you the pros and cons of this casino, to let you see if it’s a good idea to join it or not.

Legality & Licensing

Is Spin Casino a legal casino in Canada? Yes! Because it’s licensed by the Malta Gaming Authority, the Kahnawake Gaming Commission, and UK Gambling Commission. Therefore, it’s fully enabled to operate legally in Canada, by holding international licenses as well as a Canadian gambling license (Kahnawake Gaming Commission).

Furthermore, it belongs to Baytree Ltd, which is licensed by the Kahnawake Gaming Commission (license number: 00812), and the Malta Gaming Authority (MGA/B2C/145/2007).

In this department, Spin Casino is 100% transparent and you can play here without worries. Your rights will be defended and respected because this online casino is fully regulated by both national and international regulatory bodies.

Casino’s Reputation & History

Is Spin Casino a reputable casino? It can be legal, but its reputation is another matter. That’s why I’ve dived into its history since it began its operations in 2001, and here’s what I found.

I’ve checked multiple communities and none of them have blacklisted Spin Casino, which means that it’s maintaining a solid reputation amongst online casino players.

However, I’ve seen that the majority of complaints circle around the welcome bonus. It’s massive, but some players are finding it hard to meet the wagering requirements. Other than that, they’re paying their customers and acting lawfully. 

Furthermore, they also complained that Spin Casino should be more tailored to every user (e.x: creating exclusive menus for your favorite games, giving bespoke promos, personalized bonus wheel, etc.).

Spin Casino is clean from frauds/cheats, but they should attend more to what some customers are requesting and apply those changes, to make the online casino an even better place to be.

Terms and Conditions

Terms and Conditions are boring to read for the majority of people, but it’s crucial to analyze them. I’ve invested dozens of hours analyzing all the details and clauses of Spin Casin’s T&C, and here’s what you need to know.

The main offer by Spin Casino is the massive C$1000 welcome bonus, and similar to other Canadian online casinos, it focuses on slots. As a lover of slots, that’s a big deal for me. Let’s talk about it first.

The offer is made up of three distinct bonuses that provide extra bang for your buck on the first three deposits you make at the casino. They are set out as follows: 

• 1st Deposit: 100% Match up to $400 
• 2nd Deposit: 100% Match up to $300
• 3rd Deposit: 100% Match up to $300 

The bonus is available to all players over 18 years of age for a deposit of $10 or more. You can withdraw wins after wagering the bonus money 70 times. Be sure to read the full terms and conditions (I’ve already talked about them in the T&C section!).

You have to wager the bonus a total of x70 – and here’s how the different games contribute towards the wagering requirements:

• 100% – Slots, Keno, Scratch Cards. 
• 8% – Roulette, Table Poker, Video Poker (excl. all Aces Poker and Jacks or Better).
• 2% – Blackjack, All Aces Video Poker, and Jacks or Better Video Poker. 
• 0% – Baccarat, Sic Bo, Craps, Casino War, Red Dog.

So, if you’re a fan of slots, you’ll have a much easier time unlocking it. Only keep in account the notes I left in the T&C section because Spin Casino has a set of special rules that you must follow. 

Spin Casino is host to over 600+ casino games, but the main focus is slots, and that’s something I love, especially since they use top-of-the-cream suppliers like NetEnt, Microgaming, Betsoft, etc. So it means lots of excellent titles like Gonzo’s Quest, Book of Dead, Mega Moolah, etc. As well as millionaire, progressive jackpots.

For example, Microgaming won the EGR Award in 2019, which proves that it’s one of the best suppliers in the market. Similar awards have been won by NetEnt and Betsoft, making Spin Casino an amazing place to play at.

Here’s the breakdown of the types of games you can find at Spin Casino:

• Slots: There are over 250 slot titles from the portfolio of Microgaming and their associates. New games land frequently, offering you an abundance of Video Slots, Classic Slots, and Vegas Slots to play. Microgaming’s network boasts a range of progressive jackpot games too, which will appeal to high–rollers who enjoy competing for massive rewards. The Mega Moolah series of slots are probably one of the most sought-after jackpot networks, which have made many players instant millionaires.   
• Table Games: Players can enjoy virtually designed table games on the site. Here, it almost feels like you are playing at a real table. Try out Roulette, Blackjack, Baccarat, Craps, and more from the convenience of your sitting room.
   
• Video Poker: Playing this arcade–like poker game can be very satisfying, especially when you realize that the house edge can be marginalized greatly by implementing the optimum game strategy. Earn rewards for landing valid poker rankings with All Aces Poker, Deuces Wild, Joker Poker, and Jacks or Better.  
• Number Games: Microgaming’s Keno is fabulous for those who like to play lucky draws. Staged like the lottery, you will have to try and guess the number draw to win great rewards. 
• Live Casino: Head for the Live Casino if you want to have a true–life casino experience. Evolution Gaming’s assortment of Live Dealer and Live Game Show options are truly engaging and fully immersive. This entertainment provides the best balance between real–life land-based casino play and online gaming convenience. There is a wide selection of titles available. Play table games like Live Roulette, Blackjack, Baccarat, Dragon Tiger, 3 Card Poker, Casino Holdem, and Caribbean Stud Poker, or engage in some fast–paced game show titles, like Crazy Time, Monopoly Live, and Deal or No Deal.

My main interest is slots, but I also like to play table games, especially blackjack. Spin Casino brings me exactly what I need, and that includes live casino games because I also like to play Monopoly Live here and there!

I don’t have anything to criticize here because Spin Casino has a wide variety of games and only uses the best software suppliers in the market like NetEnt and Microgaming.

As I said at the beginning, Spin Casino doesn’t have a mobile app and that’s a con in my opinion. However, they have a fully responsive website powered by HTML5, which allows you to play comfortably from your phone.

If you’ve read my other reviews, you’ve already seen that I have a crush for mobile play. So, when I discovered that Spin Casino didn’t have a mobile app, it was a turn off for me. But I decided to test their mobile website, and here’s what I found:

• The website loads in 3 seconds in Canada – which is pretty good but they can improve it even further, especially since I’ve tested mobile casinos with load times of 2-2.5 seconds
  
• It’s easy to navigate and divided in convenient sections, to find exactly what you need
  
• A big part of the games are mobile-optimized, even live casino games
  
• The app is designed in a way that prevents accidental clicks
  
• I didn’t experience any interruption while testing the mobile website.

Overall, the mobile website is pretty good, but Spin Casino should really invest in creating a proper mobile app. When they do it, I’ll come back to rate them even higher, as long as the app is good enough.

We all want to win money and stay profitable, and that’s why you need to play at a casino with a generous V.I.P program. These loyalty programs are crucial for your success because they will bring you exclusive benefits that will keep you ahead of the curve… but is it the case for Spin Casino? Here’s what I found.

Every time you wager money at Spin Casino you will win loyalty points, which will help you to advance in the ranks. Here you have the full ranks and their benefits:

• Privé: You can only join via invitation. This rank brings you 24/7 VIP support, exclusive bonuses, low fees, higher betting and withdrawal limits, access to exclusive tournaments, bonus rewards, extra loyalty points, and exclusive invitations to luxury vacations, world-class events, safaris, etc. 
• Diamond: You get access to dedicated VIP support, bonuses, higher limits, invitations to special events, extra loyalty points and bespoke promos 
• Platinum: You receive 24/7 V.I.P support, exclusive bonuses, higher limits, extra loyalty points, and access to special events 
• Gold: You receive exclusive bonuses and rewards, as well as more loyalty points and access to exclusive tournaments 
• Silver: You receive exclusive bonuses and access to special events 
• Blue: You start here and receive a special C$500 welcome bonus to super-charge your bankroll.

The more you play the more loyalty points you will win, and that’s how you will climb the levels of the V.I.P program by Spin Casino Canada.

I like it because it rewards you constantly, since they bring a fresh influx of new promos every month. You will always have chances of growing your bankroll with the help of Spin Casino.

Spin Casino brings you lots of payment methods to deposit/withdraw your funds. Here you have the deposit and withdrawal methods, as well as more details about each type.

Deposits

 

Deposit Method	Processing Time	Limits
Visa	Instant	$10 min.
MasterCard	Instant	$10 min.
Bank Transfer	Instant	$10 min.
eCheck	2-5 business days	$10 min.
Neteller	Instant	$10 min.
Skrill	Instant	$10 min.
PaySafeCard	Instant	$10 min.
ECOPayz	Instant	$10 min.
iDebit	Instant	$10 min.
Trustly	Instant	$10 min.
Ideal	Instant	$10 min.

Withdrawals

 

Deposit Method	Processing Time	Limits
Visa	1-5 business days	No min.
MasterCard	1-5 business days	No min.
Bank Transfer	1-5 business days	No min.
eCheck	5+ business days	No min.
Neteller	1-2 business days	No min.
Skrill	1-2 business days	No min.
PaySafeCard	1-5 business days	No min.
ECOPayz	1-5 business days	No min.
iDebit	1-5 business days	No min.
Trustly	1-2 business days	No min.
Ideal	1-5 business days	No min.

 

eChecks 

Canadians can issue electronic checks online to complete their deposits. While eChecks are super-safe, the deposits may take a few days to reflect. You will have to wait for them to clear before you can play. 

E-Wallets 

E-Wallets, otherwise known as web-wallets, are the quickest way of moving money to and from Spin Casino. Deposits and withdrawals are prompt and arrive in your account within minutes of the casino processing the transaction. 

These digital methods are specifically designed for online payments, providing you with all the additional security you need. By using a web-wallet, your banking details are kept out of the public eye for your privacy. The best e-wallets for Canadian players that are accepted at Spin Casino include: 

• Much Better 
• EcoPayz 

It is worth noting that Skrill and Neteller are no longer used in Canada. Transactions via the above mentioned wallets are free of charge. 

Pre-Paid Vouchers 

Cash players can opt to buy Paysafecard, Neosurf, or EcoVoucher pre-paid vouchers. These can be bought online or over the counter at supported retail vendors. Redeem your credits at the casino by entering your voucher code on the deposits page. 

There are no additional costs involved when depositing in this fashion. Players using vouchers for deposits should opt for an e-wallet or bank transfer withdrawal when claiming their payouts. 

Instant Banking Services 

Instant Banking services provide a cost-effective solution for making real-time payments from your supporting Canadian bank. The third-party portal works as an extra security layer that protects your banking details, keeping them private at all times. Top services supported, include: 

• Interac Online
• iDebit 
• Instadebit 
• Instant Payments by Citadel 

While most of the above-mentioned services can only be used to deposit funds to the casino account, iDebit can conveniently receive your withdrawals too. 

All withdrawal requests at Spin Casino remain pending for 24 hours and then are released to your account.  Most players can withdraw decent amounts of cash too – usually around $10 000 per day. If the amount exceeds $2000, you will need to provide KYC documents to verify your identity and address.

Spin Casino is heavily invested in protecting your online security. These are the features that will shield you against hackers and attackers:

• SSL certificate by CloudFlare, one of the most reputable issuers in the industry
  
• The SSL certificate uses Elliptic Curve cryptography, which has proven to be one step ahead of attackers and hackers. Thus, protecting you from the majority of attacks
  
• Spin Casino uses CloudFlare’s technology to protect the website against interruptions and DDoS attacks, which may interfere with your gaming experience
  
• Spin Casino has not suffered hacks or date breaches, nor has it experienced vulnerabilities. Their history is clean.

Spin Casino is solid at protecting your online security, but I’d have liked that they were Verisign secured. It adds an extra and important layer of trust, so they should consider adding it.

Is Spin Casino a fair casino? To start with it, Spin Casino was approved by eCOGRA in 2015, and they renewed their seal in December 2020. It verifies that the online casino has been extensively tested to confirm that their platform and games are fair, by proving that the RNG operates in a truly randomized manner. 

Furthermore, they used tested and reputable software providers like Microgaming, NetEnt and Betsoft, which have been audited to determine that their games are random and fair. 

Finally, I took the work of verifying that other casinos under the umbrella of Baytree Ltd were verified by eCOGRA. And I was glad to find that all of them have been verified by eCOGRA, which speaks volumes of the reputation of the group, and hence, Spin Casino.

Therefore, it’s fair to play at Spin Casino. You only need to take care of administering your funds and risk because the only factor deciding your fate will be how lucky you are.

Spin Casino’s customer support service is available 24/7/365, and you can contact them via email, phone, and live chat. I tested the different contact channels, and here’s what I experienced:

• Email: They took 4 hours to get back to me, and it took me 3 emails more to solve my issue. Considering it was rather simple, it was time consuming, but email is always slower, so it was an acceptable experience
  
• Live chat: I contacted them to get more info about the wagering requirements, and it only took me 2-3 minutes to get an agent to help me. The agent solved all of my doubts and even linked me to the best slots games for wagering the bonus (high RTP games). I loved the experience using their live chat
  
• Phone: Likewise, I contact them via phone to ask about the wagering requirements. An English-speaking agent answered my call, and it was evident he was Canadian, so it’s a big bonus. She even explained the terms and conditions to me very patiently, so I was satisfied with my experience.

They also offer a F.A.Q section, but I feel it’s too simple. It answers the most important questions, but it lacks a lot of detail. Spin Casino really needs to invest in a proper Knowledge Base, and when they do it, I’ll come back and bring it a 5 out of 5.

Here you have the main contact channels to request help from Spin Casino:

• Phone toll-free: (877) 710-8016 
• Email: [email protected]

I said it in the verdict and I’ll say it again: Spin Casino is an excellent choice, especially if you love slots and live casino games because that’s where the real value of this casino is at. Packed with strong online security features, guaranteed Fair Play, and excellent customer service, it’s a great pick.